Forest Highlands Golf Club 2425 William Palmer, Flagstaff, AZ 86005 GUEST CARD RULES
RULES, INFORMATION & FEES FOR GUEST CARD USE AT FOREST HIGHLANDS GOLF CLUB FOR MORE INFORMATION CONTACT THE ADMINISTRATIVE OFFICE: May 1 - October 31 Monday -Saturday, 9:00am - 5:00pm November 1 - April 30 Monday - Friday, 9:00am - 5:00pm
UPDATED: 030319
Phone: (928) 525-9014 Fax: (928) 525-1369 Email: office@fhgc.com
FOREST HIGHLANDS LEADERSHIP TEAM
General Manager...................................................525-5200 *105 Patty Ashbrook......................................................pashbrook@fhgc.com Director of Golf.......................................................525-5252 Matt Bailey.............................................................mbailey@fhgc.com Director of Dining...................................................525-5201 Mark Thomas.........................................................mthomas@fhgc.com Executive Chef.......................................................525-2334 Eddie Matney.........................................................ematney@fhgc.com Director of Recreation............................................525-5220 Kurt Martin.............................................................kmartin@fhgc.com Director of Tennis...................................................525-5225 Nicole Chambers...................................................nchambers@fhgc.com Director of Agronomy.............................................525-5257 Bill Abbey...............................................................babbey@fhgc.com Director of Safety & Compliance.............................525-9090 Jim Barquin............................................................jbarquin@fhgc.com
TABLE OF CONTENTS
1.0 INTRODUCTION 1.1 Warning and Disclaimer of Liability.....................................................2 1.2 Unlawful Harassment.........................................................................2 2.0 GENERAL 2.1 Code of Conduct...............................................................................3 2.2 Use of Facilities..................................................................................3 2.3 Use of Facilities by Family Members...................................................4 2.4 Use of Facilities by Non-Members or Renters.....................................4 2.5 Lease / Renter Information.................................................................4 2.6 Authorized Unaccompanied Guest Usage of Facilities........................5 2.7 Attire.................................................................................................8 2.8 Reciprocity.........................................................................................9 2.11 Cell Phones......................................................................................9 2.12 Fires and Barbecues........................................................................9 2.13 Firewood..........................................................................................9 2.14 Solicitation.......................................................................................9 2.15 Pets.................................................................................................9 2.16 Smoking..........................................................................................10 2.20 Credit Card Use...............................................................................10 2.21 Wireless Internet and Computer Use................................................10 2.24 Notary..............................................................................................11 2.25 Trash Removal.................................................................................11 2.27 Recycle Program Community Dumpsters.........................................11 3.0 SAFETY & COMPLIANCE 3.1 Compliance Program & Enforcement.................................................12 3.2 Emergency Procedures......................................................................12 3.3 Weapons...........................................................................................12 3.4 Vehicles .............................................................................................12 3.5 Alternative Vehicles............................................................................13 3.6 Speed Limits......................................................................................13 3.7 Parking .............................................................................................14
3.8 Repeat Offenders .............................................................................. 14 3.13 Guest Access to Community............................................................15 3.14 Red Cross CPR................................................................................15 3.19 Drones.............................................................................................15 4.0 FOOD & BEVERAGE 4.1 Alcohol...............................................................................................16 4.2 Service to Minors...............................................................................16 4.4 Reservations and Cancellations..........................................................16 4.5 Reservation 'No Show' Policy............................................................16 4.6 Responsibility of Members.................................................................16 4.7 On/Off Premise Consumption ............................................................. 17 4.8 Service Charges.................................................................................17 4.10 Private Functions..............................................................................17
5.0 GOLF
5.1 Use of Golf Courses...........................................................................18 5.2 Guest Play.........................................................................................18 5.4 Golf Courtesy Guidelines....................................................................18 5.5 Use of Facilities by Juniors.................................................................19 5.6 Reserving Tee/Starting Times.............................................................19 5.7 Cancellation Policy.............................................................................20 5.8 Attire..................................................................................................20 5.9 Non-Cash Service Charge..................................................................20 5.10 Use of Golf Practice Facilities...........................................................20 5.11 Cart Path Use..................................................................................21 5.12 Use of Golf Carts..............................................................................21 5.13 Use of Pushcarts..............................................................................21 5.14 Handicap Cart Access.....................................................................22 5.15 Lightning..........................................................................................22 5.20 Caddie Program...............................................................................23
6.0 RECREATION
6.1 Program Reservations........................................................................23 6.2 Recreation Facility Guest Use.............................................................23 6.3 Kids Camp & Recreation Programs....................................................23 6.4 Before and After Care / Babysitting Fees............................................24 6.5 Concierge & Residential Services.......................................................24 6.6 Meadow Pool Restrooms...................................................................24 6.7 Pool Rules..........................................................................................24 6.8 Swim Lessons....................................................................................25 6.9 Tennis................................................................................................25 6.10 Tennis Attire.....................................................................................25 6.11 Tennis Guest Play.............................................................................25 6.12 Tennis Court Reservations..............................................................26 6.13 Prohibited Court Use......................................................................26 6.14 Tennis Ball Machines......................................................................26 6.15 Fitness Center................................................................................26 6.16 Personal Training, Massage Therapy & Facials...............................27 6.17 Common Areas..............................................................................27 Meadow Trail, Sports Park, Cart Path, Walking, Biking 6.23 Dog Park........................................................................................28 7.0 FEES 7.2 Security............................................................................................26 7.3 Golf Fees.........................................................................................26 7.4 Recreation Fees...............................................................................27 7.5 Tennis Fees......................................................................................27
8.0 HOURS OF OPERATION
8.0 Hours of Operation ..........................................................................30 - 35
1.0 INTRODUCTION The following behavior rules apply to Members, children, and guests on Forest Highlands’ property. The rules have been designed to provide a safe, supportive and happy environment at Forest Highlands. The Association Rules contain certain standards for appropriate decorum and behavior which are expected from all Members, residents and their guests. Unbecoming conduct in relationships with other members, Association employees or any other member of the community will not be tolerated. Members are responsible for the actions of their guests. In the event of any conflict between any provision of these Association Rules and any provision of the CC&R’s, the Articles, Bylaws, Enforcement Policies and Procedures, or Development Standards, the provisions of these Association Rules shall be deemed to be superseded by the aforementioned. In the best interest of the Association and at its discretion, the Forest Highlands Board of Directors may temporarily diverge from, suspend or modify an existing Forest Highlands rule or regulation in relation to a specific event or occurrence, when that change has been approved by the Board or Forest Highlands’ management. The General Rules are foundational to our Community. The Board will not tolerate any violation of these General Rules. Infractions of the General Rules will lead to immediate disciplinary action and the Board will takes steps to recoup, as Special Assessments, from any guilty party all costs, expenses, damages and other obligations incurred or expended by the Association as a result of any Member(s)’ (or family member(s)’ or guest(s)’) breach of these General Rules. The General Rules are in addition to and not in replacement of, other Rules set forth in these Association Rules. In the event behavior is covered in these General Rules and in a specific rule below, all such rules will apply independently. The Association is obligated to provide a harassment-free environment for its employees. Failure to do so can expose the Association to extensive liability. Members’ behavior can create a hostile work environment. Therefore, every Member must be mindful that her or his behavior to our employees must be respectful and appropriate at all times. GENERAL RULES Employees: Members must treat all employees, including management staff, with respect. Members may not direct, discipline, criticize, threaten, harass, or ask personal favors of, any employees or otherwise interfere with any employee’s job or responsibilities. Members may not say, text, email, or post on any social media any pictures, statements, criticism or disparaging comment about any Association employee. Members may not direct management staff to provide information or produce reports; however, Members may request from the Board or the General Manager the reports mandated by law by following the process set forth by law. Language: Members shall use appropriate language at all times. No foul, vulgar, threatening or demeaning language will be tolerated on the Association property or directed at any other Member or guest or any Association employee.
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Communication: Any advice, complaint or suggestion regarding employee performance, Association operations, or any other Association business must be submitted in writing and signed by the Member. It may be delivered to the Association’s General Manager or to the Board President. ANY OTHER communication of any kind, including without limitation any anonymous communication, communication directed to a particular employee or Member, or broadly circulated communication that criticizes or threatens any employee or Association officer shall not be tolerated and shall be deemed a violation of these Rules. The Association recognizes that Members may discuss among themselves general observations, but any specific or direct communication that violates this Rule, or any widespread communication intended to cast any employee in a bad light will not be tolerated. Expenses: The Association may incur significant expenses as a result of any Member, family member, or guest violating these General Rules or any of the other Association Rules. The Association may pursue to the greatest extent allowed by law and the Association’s governing documents restitution from any Members who cause the Association to incur such expenses. Without limiting the foregoing, the Association may assess against any such Member as a Special Assessment the Association’s expenses in addressing a Member’s violation of any Association Rule. 1.1 Warning and Disclaimer of Liability The use of the facilities at Forest Highlands (golf courses, practice areas, playgrounds, ponds, pools, streets, etc.) possesses certain inherent risks. Among those risks are potential injuries arising from falls, errant golf balls, traffic accidents, drowning/submersion, the use of maintenance equipment and the like. By virtue of their membership, the payment of their dues, and the use of the aforementioned facilities, members, for themselves, their families and their guests, acknowledge the existence of these and all similar risks attendant to the use of the facilities. Members also acknowledge being warned to avoid these risks at all times. Members further acknowledge the Association, its directors, officers and employees have taken, and will continue to take every reasonable step to prevent such incidents from occurring. Therefore, in consideration of the foregoing, and in being permitted to use the facilities, members and their families and guests agree that neither the Association nor its directors, officers, employees, or agents shall be held liable for any injury or death resulting from the use of the facilities whether due to alleged negligence or otherwise. 1.2 Unlawful Harassment Forest Highlands is committed to providing a work environment that is free from all forms of discrimination and conduct that can be considered harassing, coercive, or disruptive, including but not limited to sexual harassment. Actions, words, jokes, or comments based on an individual’s sex, race, color, national origin, age, religion, disability, or any other legally protected characteristic will not be tolerated. This policy applies without limitation to all members, guests, vendors, and employees of Forest Highlands and its affiliate organizations.
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2.0 GENERAL 2.1 Code of Conduct
The following behavior rules apply to members, children and guests. The rules have been designed to provide a safe, supportive and happy environment at Forest Highlands. Certain violations are considered flagrant and will result in disciplinary action by Forest Highlands’ staff and/or the Board of Directors. Actions considered as flagrant include, but are not limited to: • The use and/or discharge of a weapon (knife, firearm, etc.) • Exceeding any posted speed limit on private roads by more than 10 miles per hour. • Driving or being in actual control of a vehicle while impaired in any way. • Driving a vehicle in reckless disregard, or by an under age person, endangering the safety of persons or property. • Physical assault, verbal abuse, bullying, harassment or intimidation (threatening to cause physical injury or damage to the property of another) of any person including, without limitation, other members, guests or employees of the Association. • Failure to stop (and provide identification upon request) when directed to do so by the Association’s Safety Officers or other employees or agents of the Association monitoring speeding or compliance with the Association’s Rules pertaining to the use of private roads or club facilities. • Failure to comply with directions or orders, including providing identification upon request, of the Association’s supervisory personnel, golf professionals or rangers. • Offensive language or sexual remarks, advances or touching. • Making another individual the object of degrading or humiliating jokes. • Damage to or theft of Forest Highlands’ property. • Loud playing of music or other loud noises/voices prior to 7 a.m. and after 10 p.m. that interferes with surrounding neighbors. • Refusal to follow instructions of staff members. • The use, possession or distribution of illegal substances on Forest Highlands’ property or off-site programs. • Any action that endangers the safety, health or welfare of other individuals. • Conduct which constitutes a crime under laws of the state of Arizona or the ordinances of Coconino County, Arizona, or the government of the United States. • Children are permitted access to the Club facilities with the understanding that they do not infringe upon another Member’s use and enjoyment of the Club. If, at any time a person’s behavior threatens the safety or welfare of other individuals, that person shall be immediately removed from the activity in which the offensive behavior occurred. 2.2 Use of Facilities The facilities are referred to herein as “the Club” and “Club Facilities,” as further defined in the CC&R’s, Section 1.22. The golf cart storage area, bag room, golf course maintenance area and water treatment facilities are off-limits to members unless accompanied by an authorized employee. Property belonging to the Association is not to be removed from the facilities.
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2.3 Use of Facilities by Family Members Use of the facilities, as defined in section 3 of the CC&R’s, is reserved for Members only. Immediate Family (defined as Children and Grandchildren over the age of 25) and Extended Family are considered guests. Guests may use the Common Area Facilities only when accompanied by (in the physical presence of) a Member. Members are responsible for the conduct, rules violation(s) and expenses of any guest and guests of their children using any Common Area Facilities. Members can authorize unaccompanied guest use of Common Area Facilities by requesting Guest Cards from the Administration Office. 48 hour notice minimum is required to process Guest Card Requests. Please see the Unaccompanied Guest Policy Handbook and Section 2.6 for further details. You can contact the Administration Staff about Guest Cards by sending an email to pass@fhgc.com or calling (928) 525-9014 during regular office hours. Members who wish to authorized unaccompanied guest use would use one of the following programs: • Immediate Family Guest Cards are available for Children and Grandchildren of the Designated Member/Spouse who are between the ages of 25 and 34. (Section 2.6) • House Guest Cards are available for Children and Grandchildren of the Designated Member/Spouse who have reached their 35th birthday, extended family members and friends of the Designated Member/Spouse. • In winter (November – April) no cost is incurred and no card is created, however we do require at least 48 hours’ notice to add a guest to the unaccompanied use access list. Members may access the authorization form on the members.fhgc.com site under Quick Links on the HOA page. 2.4 Use of Facilities by Non-Members and Renters Non-members MAY NOT use any Common Area Facilities (except for roads and Meadow walking trail) unless accompanied by a Member. This includes Golf Courses, Golf Practice Areas, Putting Course, Pools, Tennis Courts, Clubhouses, Restaurants, Recreation and Children’s Centers, Fitness Center, Sports Park, other parks or Ponds/Lakes. Members are responsible for the conduct, regulation violations and expenses of their guests, children and guests of their children while they are on Forest Highlands’ property. 2.5 Lease / Renter Information As provided in Section 12.17 of the CC&Rs, an Owner may LEASE his Lot, but the Owner is responsible for assuring compliance by his LESSEE with all the provisions of the CC&Rs, the Articles of Incorporation, Bylaws, Association Rules and Development Standards, all as amended and supplemented from time to time, and shall be jointly and severally responsible for any violations by his LESSEE. Owners are notified that they are required to adhere to the Arizona Revised Statutes 42-5042 that requires a current transaction privilege tax license for property rentals. Owners are required to list the current transaction privilege tax license number on all advertisements and postings. Any listing or posting without a transaction privilege tax license number will be reported to the Arizona Department of Revenue. In addition, Coconino County requires residential rental properties to be registered with the County Assessor. There may be penalties and fines for properties not correctly identified or registered as a rental property with the Coconino County Assessor. No Owner may LEASE less than his entire Lot and the residence situated thereon. Except
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for a lease to a Member, no Lot shall be leased for a period of less than thirty (30) days. All LEASES must be in writing and must provide that the terms of the LEASE are subject in all respects to the provisions of the CC&Rs, the Articles of Incorporation, Bylaws, Association Rules and Development Standards, all as amended and supplemented from time to time, and that any violation of the CC&Rs or the Association Rules by the LESSEE or other occupants of the Lot shall be a default under the LEASE. At least five (5) business days before commencement of the LEASE term, the Owner shall provide the Association with the following information by filling out a LESSEE Information Form AND a LESSEE/ Property Owner Acknowledgement Form which may be found on the Member’s Only website at www.fhgc.com or may be requested from the Administration Office: • the commencement date and expiration date of the LEASE term; • the names, telephone numbers and e-mail addresses of each LESSEE and of each other person who will reside on the Lot during the LEASE term; • a description and the license plate number of the LESSEE’s vehicles; • the address and telephone number at which the Owner can be contacted by the Association during the LEASE term; and • the name, address and telephone number of a person other than the Owner whom the Association can contact in the event of an emergency involving the Lot. • The LESSEE/Property Acknowledgement Form DOES NOT need to be signed if the LESSEE is a Property Owner or Designated Member. LEASING a home is defined as, the owner or their representative receiving compensation (monetary or otherwise) for the use of a home at Forest Highlands). The term RENTING or LEASING, for the purposes of the Forest Highlands Rules & Regulations are synonymous. Failure to have the LESSEE Information Form and the Property Owner Acknowledgement Form on file with the Administration Office at least five (5) business days before the commencement of the LEASE term will be considered in violation of the Forest Highlands Rules & Regulations and subject to the fines and penalties outlined in Section 7.8 of this document. No person(s) LEASING a house in Forest Highlands may be an unaccompanied guest without the approval of the General Manager. Requests for these exceptions must be made in writing at least ten 10 days prior to the start of LEASE. Supporting documentation from a licensed real estate broker representing the LESSEE is a qualified buyer may be required for review. Additionally, if the LESSEE is considering the purchase of a Special Membership the General Manager may approve the LESSEE to be an unaccompanied guest. Any Owner who advertises their home for LEASE/RENT in Forest Highlands MUST include the following language in any advertisement or on-line listing (VRBO, Home Away, Airbnb, etc.). This must be conspicuously posted in the main body of the advertisement or listing: • All leases must be for a minimum of 30 consecutive days unless to an existing Forest Highlands Member. Use of any of the common area facilities (Golf Courses, Golf Practice Areas, Golf Course Paths, Putting Course, Pools, Tennis Courts, Clubhouses, Restaurants, Fitness Centers, Sports Park, Ponds/Lakes, disc golf course, playgrounds etc.) IS STRICTLY PROHIBITED by anyone leasing a home unless accompanied by a
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Forest Highlands Golf Club Member. Renting or leasing a home in Forest Highlands gives you access for ingress and egress to the home only, and use of the roads and walking trail for walking/biking.” Any Member aware of a violation of the above rules is requested to immediately contact the Security or Administration Office. Any violations of the above Rules and Regulations are subject to significant fines and penalties as published in Section 7.8 of the Forest Highlands Rules, Information and Fees.
2.6 Authorized Unaccompanied Guest Usage of Facilities (Effective May 1 – November 1):
Members may request guest authorization for unaccompanied guest use of the facilities. There are two types of cards. Most guests fall under the category of “House Guests.” Members may request guest access on the members.fhgc.com website on the HOA page. Find the correct link under “Quick Links.” The summer policy is in effect May 1 – October 31. PLEASE NOTE: To request guest access 48-hours’ notice is required. Immediate Family Guests (Children & Grandchildren aged 25-34) Immediate Family Guests are defined as children and grandchildren of the Designated Member/Spouse, who have reached their 25th birthday but not yet reached their 35th birthday. Each Immediate Family Guest who wishes to use the Common Area Facilities
unaccompanied must have a valid guest card on their person. Children and Grandchildren (25-34) and their Spouse are eligible for: 1. Summer - Long Family Guest Card 2. Single Use Family Guest Card:
• One Week (up to 7 consecutive days) • One Month (30/31 consecutive days)
Without an Immediate Family Guest Card, the Immediate Family Guest: • Must be accompanied by Designated Member, a Designated Member Spouse/Domestic Partner, Child or Grandchild (under age 25) in all Common Area Facilities without restriction except; • May not be accompanied by Members who are under 12 y/o for Golf, Golf Practice Areas, or Fitness Center. • May play golf in accordance with Section 5.2 of the Forest Highlands Rules, Information & Fees. With an Immediate Family Guest Card: • May be unaccompanied in Common Area Facilities except for Golf and Golf Practice Areas (excluding putting course). • May Accompany (1) additional non-family *(spouse, friend, girl/boy friend, etc.) guest in the Common Area Facilities (this guest does not need card) • May play golf in accordance with Section 5.2 of the Forest Highlands Rules, Information & Fees.
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• May NOT Accompany additional guests (*beyond one permitted above) in the Common Area Facilities without Designated Member or Designated Member Spouse/Domestic Partner present. • May make dining reservations DAY-OF ONLY . Call for reservations: 928-525-5205 for Meadow, 928-525-1100 for Canyon. • May NOT attend Friday night Cooldown Party unless accompanied by a Member. • May use the Fitness Center after 10AM . • Family Guests must have Family Guest Card in their possession and provide to any staff member upon request. • All charges MUST be placed on Designated Member account. No credit cards, cash or checks will be accepted from any unaccompanied guest. • While not the intention of the Club at any time, the Club reserves the right to limit access to any facility to guests without notice in order to accommodate Members. • Violations of any Forest Highlands Rules by Guests or violations of this policy will be subject to the fines as outlined in Section 7.8 of the Forest Highlands Rules, Information & Fees • Additional Guest Fees are applicable for use of the Fitness Center, Tennis Facility, Pools and any Recreation or other Programs that guests participate in. See page 44 of the Forest Highlands Rules, Information and Fees. • Fees for Guest Cards are non-refundable. House Guest Cards House Guests are defined as Children and Grandchildren of the Designated Member/Spouse who have reached their 35th birthday, other extended family members and friends of the Designated Member/Spouse. No person renting / leasing a home in Forest Highlands may be a “House Guest”.
Available House Guest Cards: 1. Single Day Guest Card (per day up to 6 days) 2. One Week (up to 7 consecutive days) 3. Two Week (8 consecutive days to 14 consecutive days)
Without a House Guest Card, House Guest: • May be accompanied by Designated Member, Designated Member Spouse/Domestic Partner, Child or Grandchild (under age 25) in all Common Area Facilities without restriction except; • May not be accompanied by Members who are under 12 y/o for Golf, Golf Practice Areas, or Fitness Center. • May play golf in accordance with Section 5.2 of the Forest Highlands Rules, Information & Fees. With a Guest Card, House Guest: • May be unaccompanied in Common Area Facilities except for Golf and Golf Practice Areas.
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• May play golf in accordance with Section 5.2 of the Forest Highlands Rules, Information & Fees. • Must have a House Guest Card in possession at all times, and provide to any staff member upon request, for each person (over the age of 12) while using any facility unaccompanied by the Designated Member, Designated Member Spouse/Domestic Partner, Child or Grandchild (under age 25). • May NOT accompany additional guests, other than minor children ages 12 and under. • May NOT use dining rooms (excluding bar areas) from Memorial Day to Labor Day during the hours of 5:00pm - 8:00pm on Friday or Saturday evenings. • May make dining reservations DAY-OF ONLY. Call for reservations: 928-525-5205 for Meadow, 928-525-1100 for Canyon. • May NOT attend Friday night Cooldown Party unless accompanied by a Member. • May use the Fitness Center after 10AM . • Violations to any Forest Highlands Rules by Guests or violations of this policy will be subject to the fines as outlined in section 7.8 of the Forest Highlands Rules, Information & Fees. • All charges MUST be placed on the member account. No credit cards accepted from unaccompanied guests. • While not the intention of the Club at any time, the Club reserves the right to limit access to any facility to guests without notice in order to accommodate Members. • Additional Guest Fees are applicable for use of the Fitness Center, Tennis Facility, Pools and any Recreation or other Programs that guests participate in. See the page 44 of the Forest Highlands Rules, Information and Fees. • Fees and Credits for Guest Cards are non-refundable. 2.7 Attire Throughout the Club property, certain standards of dress are expected of all members, Throughout the Club property, certain standards of dress are expected of all members, spouses, dependents and guests. While these standards may vary in different areas depending on the purpose and usage of that area, it is expected that all persons will choose to dress in a fashion befitting our Club and in a manner reflecting their respect for other members. Members should inform their guests of the dress requirements prior to bringing them to the Club. Management is directed by the Board of Directors to refuse service to persons who do not conform to the Dress Code. To preclude the necessity of this action, the Board of Directors asks members to monitor the dress of their children and guests so that they meet the Club’s Dress Code guidelines and their appearance is not offensive to other members and guests. Canyon Clubhouse - Day Dress Guidelines • Cut-offs, bib overalls, coveralls, coaches shorts, gym shorts, sweat pants, sweat suits, t-shirts, halter tops, tube tops, swim suits, exposed mid-riff wear, muscle shirts are NEVER acceptable in any dining room or patio at any time of day or night. • Hats may be worn by men or women in any area of the Canyon Clubhouse, with the exception of the main Dining Room area. All hats and visors should be worn with the bill facing forward.
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• Athleisure is appropriate attire at the Canyon clubhouse during the day. Athleisure outfits are yoga pants, tights and leggings that "look like athletic wear" and are characterized as "fashionable, dressed up sweats and exercise clothing”. Canyon Clubhouse - Evening Dress Guidelines • For evening dining, the dress code is defined as “country club casual.” • Hats and visors are NOT permitted in the Canyon Dining room • Dress Denim (No hole, rips or tears) are acceptable in all dining areas. • T-shirts are NEVER appropriate attire in the evening at the Canyon Clubhouse. • Nice shorts are acceptable in the Canyon Patio and Lounge area. This excludes the Canyon Dining room. *Shorts exception in the dining room is noted below: • *During Friday Evening (Cool-Downs) and Specific Holiday Events (Memorial Day BBQ, 4th of July BBQ, Labor Day BBQ) at the Canyon shorts and/or golf attire will be permitted in the Canyon dining room with the exception of hats. The dress code will remain in effect for all other dining periods. Meadow Clubhouse • Cut-offs, bib overalls, coveralls, coaches shorts, gym shorts, sweat pants, sweat suits, halter tops, tube tops, swim suits, exposed mid-riff wear, muscle shirts are NEVER acceptable in any dining room or patio. • Hats may be worn by men and women in all areas of the Meadow Clubhouse during the day or evening but all hats and visors need to be worn with the bill facing forward. • Finished collared shirts are strongly suggested for evening dining but suitable T-shirts will be permitted. Please note that some t-shirts may be deemed inappropriate at any time because of their content. (Suitable is defined as not dirty, ragged, torn, or degrading of others. Any clothing that presents an unkempt appearance will be deemed inappropriate in any area of the Club). • Nice shorts and jeans are permitted at the Meadow Clubhouse • Athleisure is appropriate attire at the Meadow Clubhouse during the day and in the evening. Athleisure outfits are yoga pants, tights and leggings that "look like athletic wear" and are characterized as "fashionable, dressed up sweats and exercise clothing”. Family Recreation Center • Coaches shorts, gym shorts, sweat pants, sleeved t-shirts, and swimwear are permitted in the Family Recreation Center. The Club, in its sole discretion, may temporarily suspend or adjust any of the attire guidelines if in its judgment believes it is in the best interest of the membership for a particular event. Because all rooms of the Clubhouse are used for dining, appropriate attire, conduct and appearance is required at all times. Anyone who is in doubt about appropriate and suitable attire for a specific event or in any particular area of the Club should call the General Manager, Director of Food & Beverage or Administration Office. Refusal to abide by the dress code could lead to disciplinary measures, including suspension of Club privileges by the Board of Directors. Please refer to Rule 5.8 on page 31 for proper attire guidelines for the Golf Courses, Putting Course and Practice Facilities.
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2.8 Reciprocity The Club does not share reciprocity with other clubs; therefore, guests may not sign tickets for services at the Club. Similarly, members may not sign tickets at other clubs to be charged to their Forest Highlands account. Any charges received from other clubs will be returned to the originating club with notification to the responsible member. However, cash, checks and credit cards are accepted in the Golf Shop for both purchases and guest fees. Guests may use credit cards in the dining rooms when accompanied by a member. 2.11 Cell Phones Cell phone use is permitted in the lobby areas of the clubhouses, however, those using cell phones are advised to use discretion and courtesy. Cell phones should be placed in the “vibrate” mode when in the clubhouses or on the golf course. Cell phone use is not permitted in the locker rooms, bar and eating areas of the clubhouses or Recreation Facility. In all other areas, including the golf course, cell phones should be used in such a manner as to not disturb other members or guests. 2.12 Fires and Barbecues No open fires shall be permitted at Forest Highlands (except for “bonfires” organized by the Forest Highlands Recreation Department). Forest Highlands, in conjunction with Coconino County fire officials, may initiate a “Red Flag Alert” during periods of high fire danger. During red flag alert periods, smoking outdoors anywhere on Common Area property is prohibited. 2.13 Firewood Firewood may be stored in an unscreened area provided it is neatly stacked in an inconspicuous location. It is recommended that wood piles should not be covered at any time. However if they are covered the material must be either clear or dark brown. It should be as far from the house as possible and never against the house or under a deck. 2.14 Solicitation Solicitation of any type by any person within the boundaries of Forest Highlands is strictly prohibited. This includes door to door canvassing, oral announcements, distribution of printed material or the posting of any type or form of solicitation material. Posting of announcements or solicitation material is permitted by members only on the open bulletin board in the community mailroom. Contractors, businesses or outside service providers may post announcements or solicitations on the enclosed bulletin board in the community mailroom, with the approval of the Director of Safety & Compliance or General Manager. The Membership Directory containing the names, addresses, telephone numbers, fax numbers and e-mail addresses of the members of the Association located on the www. fhgc.com website shall be used solely for social purposes. 2.15 Pets All Coconino County ordinances concerning pets apply to Forest Highlands. Coconino County and Forest Highlands require dogs to be confined within the owner’s property by a suitable enclosure, this includes invisible fencing. If a suitable enclosure is not available, dogs shall be restrained by a leash, cord, rope or chain and shall be confined within the boundary of the owner’s property. All confirmed dog bites involving Forest Highlands’ members, guests, or employees will be reported by Forest Highlands Security to the appropriate Coconino County authorities. Incessant and disturbing barking of dogs is strictly prohibited and is
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subject to the Coconino County Dog Ordinance. Pets are not permitted in or around the Clubhouses, tennis courts, swimming pools or the Recreation Center at any time and must be kept off the golf courses, putting greens and practice areas at all times. Dogs are not allowed on the golf courses including cart paths except: • During the summer season (generally May through October) dogs on leashes may be walked on the cart paths only before and after golfing hours (generally before 7:00a.m. and after 7:00p.m.). • During the winter season (generally November through April) dogs on leashes may be walked on the course. • At no time are dogs permitted on the sidewalks or cart paths near the Clubhouses or patio eating areas. Temporary dog parking is available at the Peaks Café’ (Recreation Center) from 7:00 – 9:00am if picking up coffee or breakfast to go. SERVICE ANIMALS: All service animals actively engaged with their owner are considered an exception to the rules detailed above. Service animals are trained to perform tasks for the benefit of individuals with physical or mental disabilities, including but not limited to, guiding the blind, alerting the deaf, alerting and protecting those prone to seizures, or other tasks directly related to a disability. Pets and other animals with the sole function of providing comfort, companionship or emotional support do not qualify as service animals under the Americans with Disabilities Act or state law, and must comply with the rules detailed above. 2.16 Smoking Members must extinguish and discard all smoking materials in appropriate containers. In an effort to provide a smoke-free environment, smoking, including electronic cigarettes, is prohibited inside both the Canyon and Meadow Clubhouses; however, smoking is permitted in designated areas of both clubhouses. Smoking is allowed only at designated areas on the golf courses. During periods of “Red Flag Alert,” no smoking will be allowed anywhere in Forest Highlands except on private property or in private vehicles. 2.20 Credit Card Use Credit cards are also accepted in the Golf Shop for both purchases and guest fees. Guests of members may use a credit card to pay for meals in both dining rooms. This can only be done if accompanied by a member. Guests can use the dining rooms unaccompanied if they have been issued a Sponsored Guest Pass for the date of their planned use. 2.21 Wireless Internet & Computer Use The Canyon and Meadow Clubhouses and the Family Recreation Center are equipped with wireless internet service for member use and convenience. Please be aware that the free WIFI is not secure and use is at the member’s own risk. The Family Recreation Center is also equipped with computers and printers for member use. 2.24 Notary Notary services are available to members at no charge. Please contact the Administration Office in advance to ensure availability of a notary at (928) 525 – 9014.
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2.25 Trash Removal Homeowner participation in residential trash removal program is mandatory, with monthly fees of $10.95 (as noted in section 7.6, Water Company Charges). Trash receptacles may not be over-filled, must close completely, and be wheeled to the end of the driveway no earlier than 24 hours prior to pick up on Monday mornings. Members found to have over-filled trash receptacles that result in scattered trash are subject to a fine. Members are responsible for their guests’/renters’ compliance with this rule. Only the approved trash receptacles may be used. The trash receptacle will be wheeled back by the contractor’s personnel. To begin service or obtain an additional receptacle, call the Forest Highlands Public Works Office at (928) 525-5244. For items too large or bulky to fit in the approved trash receptacle, a large dumpster is located next to the water reclamation facility, on the opposite side of the large storage tank from the Public Works office building. This bulk item dumpster is available to members only Monday – Friday from 7:00am – 3:00pm, and Saturday 7:00am – noon. Disposal of construction waste is prohibited. Do not dump hot ashes into any trash receptacle. 2.27 Recycling Program: Community Dumpsters Community Recycle bins are available at the Meadow golf course maintenance facility (located behind the Fire Station) and at the Public Works Wastewater Treatment Plant for member use (located off of Paleo Place). Acceptable items to recycle are: newspaper, cardboard, office paper, junk mail, plastic, aluminum and tin. Glass is acceptable ONLY in the bin marked for glass. All other items are prohibited and should be discarded in trash receptacles.
3.0 SECURITY 3.1 Compliance Program & Enforcement
The Association has adopted The Forest Highlands Association Enforcement Policies and Procedures for violations of the Forest Highlands CC&R’s, Development Standards, and Rules and Regulations. The Compliance Program provides for notice to the Member of a violation. If the violation is not corrected following such notice from the Association, then the Board of Directors will send a Hearing Notice to the member. The member will be given an opportunity to be heard before the Board of Directors with respect to the violation. Sanctions against the member, including fines or suspension of the Member’s right to use the common area facilities at Forest Highlands may be imposed. In determining what sanctions to impose, the Board of Directors may consider such matters as the severity of the violation and whether the Member has previously violated the CC&R’s, Development Standards, or Association Rules. Speeding and parking violations will be assessed fines. Please refer to Section 12.2 for the fee schedule. The offending party is also subject to other action under the Enforcement Policies and Procedures for violations of the CC&R’s, Development Standards, and Rules and Regulations. If a citation is received, the appropriate fine will be billed to the monthly member statement. In the event a member wants to appeal a violation, a letter should be written to the Association Board stating why the violation should be waived. The letter must be received within 15 days of the violation in order to be considered.
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3.2 Emergency Procedures Although the Forest Highlands Safety & Compliance Office and Gate House is manned 24 hours a day, when an emergency arises, the following procedure should be followed to assure a prompt response from emergency personnel: 1. Dial 911 2. Give your full NAME 3. Give your STREET ADDRESS and PHONE NUMBER (i.e. 0000 BEAR HOWARD) 4. Briefly describe the TYPE OF EMERGENCY 5. Stay on the line, if requested by Emergency personnel 6. The Gatehouse monitors emergency radio traffic pertaining to Forest Highlands and will respond for the purpose of support to the emergency personnel, as well as Members/ guests. 3.3 Weapons The use and/or discharge of any weapon at Forest Highlands that could endanger or cause physical harm to any person is strictly prohibited. Such weapons include, but are not limited to: knives, firearms, pellet guns, BB guns, air guns, bows, paint guns, etc. Members are encouraged to contact the Forest Highlands Gatehouse Office whenever a security or safety risk is observed. 3.4 Vehicles All vehicles, including electric-powered vehicles that are operated on common area roads must be licensed for public road use and display current license plate at all times. Vehicles must be insured for liability and property damage and must be registered with the Forest Highlands Security Department. All drivers operating a vehicle within Forest Highlands must have a valid driver’s license. Occupants of a vehicle must comply with seatbelt laws required by the State of Arizona and as recommended by the vehicle manufacturer. Vehicle use on golf courses, cart paths, walking paths or common areas other than roads is strictly prohibited. This includes the paths behind the Meadow and Canyon Clubhouses. Utility-Terrain Vehicles (UTVs) with side-by-side seating and similar vehicles must be registered with Forest Highlands Security each year. All registered vehicles must prominently display an identification decal as required and provided by Forest Highlands Security and will be allowed to operate within the community. UTVs and similar type vehicles will be subject to a sound test conducted by Forest Highlands Security. Sound Tests will be conducted for the purpose of registration in accordance with this rule and to address noise complaints. Vehicle engine sound level may not exceed 100 decibels as measured in accordance with Society of Automotive Engineers Test Standard J2825. If a vehicle is not in compliance with required sound level decibels, the vehicle may only be used for the purpose of ingress and egress to a lot. The operation of UTVs and similar vehicles within Forest Highlands is a privilege and not a right. Operators are expected to obey all Forest Highlands vehicle rules of speeding, parking, noise control, etc. A member or guest who violates any vehicle rule while operating a UTV or similar vehicle will be subject to penalties as determined by the Forest Highlands Board of Directors. Rule violations by UTVs and similar vehicles will cause that vehicle to
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be reclassified as an Alternative Vehicle as defined in Rule 3.6 at the discretion of the Board of Directors and will not be permitted to operate in Forest Highlands except for the sole purpose of ingress and egress to a lot. Guests and/or renters of Members may not bring UTVs/NEVs/ATVs into Forest Highlands. UTV’s/ NEV’s/ATV’s may not be parked on a lot unless it is within an enclosed area in accordance with the Association Rules. This restriction includes transportation trailers. 3.5 Alternative Vehicles All vehicles, including electric-powered vehicles that are operated on common area roads must be licensed for public road use and display current license plate at all times. Vehicles must be insured for liability and property damage and must be registered with the Forest Highlands Security Department. All drivers operating a vehicle within Forest Highlands must have a valid state driver’s license. Occupants of a vehicle must comply with seatbelt laws required by the State of Arizona and as recommended by the vehicle manufacturer. Vehicle use on golf courses, cart paths, walking paths or common areas other than roads is strictly prohibited. This includes the paths behind the Meadow and Canyon Clubhouses. Utility-Terrain Vehicles (UTVs) with side-by-side seating and similar vehicles must be registered with Forest Highlands Security each year. All registered vehicles must prominently display an identification decal as required and provided by Forest Highlands Security and will be allowed to operate within the community. UTVs and similar type vehicles will be subject to a sound test conducted by Forest Highlands Security. Sound Tests will be conducted for the purpose of registration in accordance with this rule and to address noise complaints. Vehicle engine sound level may not exceed 100 decibels as measured in accordance with Society of Automotive Engineers Test Standard J2825. If a vehicle is not in compliance with required sound level decibels, the vehicle may only be used for the purpose of ingress and egress to a lot. The operation of UTVs and similar vehicles within Forest Highlands is a privilege and not a right. Operators are expected to obey all Forest Highlands vehicle rules of speeding, parking, noise control, etc. A member or guest who violates any vehicle rule while operating a UTV or similar vehicle will be subject to penalties as determined by the Forest Highlands Board of Directors. Rule violations by UTVs and similar vehicles will cause that vehicle to be reclassified as an Alternative Vehicle as defined in Rule 3.6 at the discretion of the Board of Directors and will not be permitted to operate in Forest Highlands except for the sole purpose of ingress and egress to a lot. Guests and/or renters of Members may not bring UTVs/NEVs/ATVs into Forest Highlands. UTV’s/ NEV’s/ATV’s may not be parked on a lot unless it is within an enclosed area in accordance with the Association Rules. This restriction includes transportation trailers.
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