SECURITY
- UPDATES - REQUIREMENTS - SUGGESTIONS
ALARM RULE
IMPORTANT REMINDER!!
All Forest Highlands homes are to have alarms that communicate with Forest Highlands Security. Home alarms must be programmed to: • Detect fire/smoke • Do auto daily (24-hour) testing with the Gatehouse The noted requirements are for the safety of the homes and Community. The importance of “Daily Testing” provides a means for the alarm monitoring center to be notified if a home alarm does not send an automatic daily test signal. When a home alarm does not send the automatic test, the Gatehouse staff is notified by way of a “DID NOT REPORT” message. Once the notification is received, Security staff will contact the respective Member(s) to report the non-communicating alarm and assist with having the alarm system communicate properly. The action needed can range from rebooting the alarm panel/alarm communicator to needing an alarm company service call. If you have questions about alarms, our in-house go to staff are: Joe Gordon, Assistant Director, jgordon@fhgc.com & Devin Holden, Day Shift Supervisor, dholden@fhgc.com or they can be reached by phone, 928-525-9090
Now that the golf season has ended and many members have transitioned to their winter homes, please remember that it is IMPORTANT tomaintain telephone or internet services if either of those communication options are used for a home alarm. Failure to keep an alarm communicating with the alarm monitoring center could result in a fine imposed by the Forest Highlands HOA. In the past, some of the Membership utilized “VACATION” mode, a feature phone and internet providers offer when a home is not occupied. Such service does not allow your alarm to communicate should there be a reason and could lead to a serious problem for your home and the community. If you have questions about alarms, our in-house go to staff are: Joe Gordon, Assistant Director, jgordon@fhgc.com & Devin Holden, Day Shift Supervisor, dholden@fhgc.com or they can be reached by phone, (928) 525-9090.
UPDATE: Below details positive progress with alarm compliance starting in October/2019 to the present:
October 2019
July 2021
August 2021
Sept. 2021
October 2021
Homes with 24-hour auto tests
317
699
707
707
705
Grandfathered homes
68
2
1
0
0
Homes with 7/30 day auto tests
---
4
4
3
2
Uncertain if will communicate
270
42
35
38
42
Help us protect YOUR investment!
VOICE IN THE PINES | DECEMBER 2021 19
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