March VIP 2024

SECURITY

HOUSE WATCH UPDATES If you have not already completed a new House Watch contract, please send an email to security@fhgc.com asking for one and we will send it to you. We will continue to send monthly email reminders to those still using the program we have not received a newly completed form from. Hose Watch services are $125 per month you are enrolled in the program.

HOUSE WATCH REVIEW From a current House Watch customer: “I am very pleased with the house watch program. Last week security called me about a leak they found in my study. This caused paint and drywall damage. Frankly it was in a area that I might have missed. My roof was just replaced in July 2023. (very expensive). I called the roofer and repairs were made quickly. Thanks to your staffs’ rapid response I was able to avert another catastrophe and saved a lot of money. Please commend them!!” SECURITY FEES Many members make special requests each month that require a security officer to make a special trip to a member’s home. Due to the substantial amount of personnel time and labor dollars required to perform these requests and key sign outs it is necessary to charge a nominal fee for these special requests and key sign out services. Below is a list of fees for services offered: Special Service Requests – Common (Key sign-outs involving disarm/rearm of alarm, escort visitors, thermostat adjustments, water on/off with valve inside home, etc.) Members on House Watch 2 free per month, then $15 per event Members not on House Watch $15 per event

BIKING SAFETY

6.13 Biking When riding a standard bicycle, battery-powered bicycle, scooter, battery-powered scooter, e-bike, e-bicycle, electric bicycle, e-bike, electric bike, or any similar battery powered two-wheeled vehicle that does not have a combustion engine that burns fuel, within Forest Highlands, riders must stay on the right hand side of the road, traveling with traffic and adhere to all traffic signs. Biking is allowed on the cart paths before and after golfing hours, (generally before 7:00 am and after 7:00 pm). The following tips are recommended for your safety [mandatory for all riders up to and including 14 years of age]: 1. Wear an approved helmet 2. Be visible, wear bright clothes 3. Use lights at night 4. Stay in a single file formation 5. Accompany children on bikes

Special Service Request – Uncommon (water on/off at street, mailbox lock change, etc.) $20 per event Special Service Request “Day of Fee” (Additional fee to above charges when ‘day of’ service request is made) $25

“Incredible follow up and service.”

- Grateful Member Security Department

VOICE IN THE PINES • MARCH 2024

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