INTHE PINES VOLUME 29 - ISSUE 1 JANUARY - FEBRUARY 2022
THE FOREST HIGHLANDS ASSOCIATION NEWSLETTER
Leadership Club News
2 6
Recreation Fitness/Spa
14 16
Security
17 21
Realty
Dining
12
LEADERSHIP
Todd Weber , Board President Patty Ashbrook, General Manager / COO
Welcome to the first issue of the Voice In The Pines for 2022. As noted in Todd Weber’s article in December, there are a multitude of activities available during the winter months both within your Forest Highlands community and in Flagstaff. Dining is available at the Meadow for dinner on Friday & Saturday, lunch on Saturday and brunch on Sunday, and we now offer Chili, Soup of the Day & our full bar on Monday &Wednesday from noon to 6pm. To keep your New Year resolutions on track, the Fitness Center is open daily from 6am to 8pm and Fitness Classes such as Yoga, Pilates, Cardio Boxing, Spin and many more are available in person daily or virtually on demand. After your workout or spending a day at Snowbowl, we offer relaxing Spa services such as massage and facials that can be booked daily from 8am to 7pm. The Family Recreation Center is also open daily with fun activities for the kids on Friday evenings and from 10am to 8pm on Saturday. As we look ahead to the summer months, your FH Leadership Team and Staff are actively engaged in developing new and exciting programs and special events. The summer season has many favorite events to look forward to including our three signature holiday BBQ’s and a new Food Truck event scheduled for Monday, July 4 at the Sports Park. Be sure to mark your calendars now for the Taste of Forest Highlands on June 11, Ladies Swingfest from July 12-14 and Men’s Highlander from September 15-17. The online calendar on the member website is currently being updated with all of the activities and programs and the official 2022 Season Calendar of Events will be available electronically in mid-March with the print version mailed out by March 31. As the Leadership Team prepares the Calendar of Events, they are also hard at work reviewing the results of the recent Member Survey and incorporating your suggestions and feedback for improvements and revisions to our operation as part of their Operating Season Plans for 2022. At the January 31 Board meeting, the consultants provided an in-depth review of the survey results. As the survey was so lengthy, we thought we would start by highlighting a few key points from the Executive Summary this month. We will then include specific topics, questions, answers and results in the VIP each month as part of the President’s and my GM articles along with a link to that specific section of the survey on the member website.
continued on next page >>>
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 2
LEADERSHIP
MEMBERSHIP SURVEY REPORT Click here
Member Survey Executive Summary
The survey was sent to just over 1,600 individuals and we sincerely appreciate the 694 individuals representing 61% of total households that took the time to fill it out and provide comments and feedback. According to our consultants, “This response rate provides an accurate representation of the entire membership. For “mean” values most results will be within a +/- 0.1 range of error with a 95% level of confidence. That is, chances are 19 out of 20 that if all Members completed and returned their surveys, the means would differ from the sample results by no more than +/- 0.1. Regarding percentage responses, chances are 19 out of 20 that if all Members completed and returned their surveys, the findings would differ from the sample results by no more than +/- 3 percentage points.”
OVERALL CLUB SATISFACTION
60% PERCENT
Forest Highlands
55%
50%
Other Clubs*
45%
40%
38%
35%
30%
20%
12%
10%
6%
4%
2% 2%
1%
0%
Very Satisfied Satisfied
Nuetral
Dissatisfied Very Dissatisfied
*Other clubs located within residential communities.
Member Satisfaction - Overall member satisfaction at Forest Highlands is Above Average compared to other clubs. Ninety-three (93%) percent of respondents are satisfied or very satisfied with the Club, compared to an average of 80% at other clubs. Fifty-five (55%) percent of respondents are very satisfied with the Club, which is 20 percentage points above the average of 35% at other clubs. Activity/Facility Importance - All but a few of Forest Highlands facilities and activities are important to a majority of respondents. The most important facilities and activities are those rated important by more than 80% of respondents: security, water and wastewater systems, roads, hiking/biking trails, golf courses, course restrooms, fitness facilities, clubhouses and dining at both clubhouses. Activity/Facility Satisfaction - For activities or facilities of highest importance to respondents, the McMahon Group recommends that clubs achieve satisfaction ratings of 4.0 or higher, with at least 75% of respondents satisfied and no more than 10% dissatisfied. It is a very positive survey result that Forest Highlands achieves this level of member satisfaction for all but one (course restrooms) of the activities/facilities that are most important to members.
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 3
LEADERSHIP
IN MEMORIAM Keith Oswald
Recommend Club to Others - Ninety-three (93%) percent of respondents agree or strongly agree they would recommend membership in the Club to others, compared to an average of 81% at other clubs. Sixty-seven (67%) percent of respondents strongly agree they would recommend membership to others, which is 21 percentage points above the average of 46% at other clubs. Potential Future Improvements - Respondents were asked to rate the importance of a variety of potential future improvements. The highest priority potential improvements to members are those rated important by majorities of all respondents:
Prioritizing Infrastructure & Funding – Not surprisingly, seventy (70%) percent of respondents agree or strongly agree that Forest Highlands should prioritize investing in water and wastewater infrastructure while only 8% disagree, even if this means delaying other capital improvements. Forty-nine (49%) percent of respondents would prefer to pay for needed improvements by paying a monthly capital payment, while 51% would prefer that all or a portion of any funding program include an assessment. We will continue to highlight the results of the survey over the next several months. Be sure to read the March VIP for more in-depth results related to the survey questions on General Club Operations and the Clubhouse Facilities.
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 4
LEADERSHIP
Introducing. . . the NEW Forest Highlands Podcast! Available for listening at:
At the January Board meeting,Officers were elected and Committee Chairs were appointed. The Officers for The Association for 2022 are:
Visit the members.fhgc. com website for the list of Committee Chairs accessed from the HOA > Board of
President - Mike Cahill Vice President - Jeff Schrock Treasurer - Dirck Iacobelli Secretary - Marian Paoletti
Directors page or click the button.
COMMITTEE CHAIRS
Each of the Committees will be in need of volunteers for the 2022 Season. The role of Committees is to serve in an advisory capacity to the Board, GM and Leadership Team by researching issues, providing critical member input, offering suggestions, as well as supporting Club functions, events and activities.
The 2022 Committee Volunteer form can be downloaded here >>>
FORM
February and March are typically when we expect to see some great snow storms so be sure to keep an eye on the weather forecast and I hope to see you here enjoying your Paradise in the Pines!
Patricia Ashbrook, MBA, CCM General Manager/COO
Also available on the members.fhgc.com website
REMINDER - 10 DIGIT DIALING REQUIREMENT
The FCC is Phasing Out 7 digit dialing
MORE INFORMATION
As of, July 15, 2022 – You must dial the full 10 digit number (including area code) or the call will not be completed as dialed.
7 digit dialing is being phased out. As of, July 15, 2022 – You must dial the full 10 digit number (including area code) or the call will not be completed as dialed.
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 5
CLUB NEWS
FOREST HIGHLANDS CLASSIFIEDS!
We have received excellent news from the Chairman of the Awards Committee at Operation 36 Golf. He was pleased to announce Coach Justin Klemballa, PGA has earned a top award as a 2021 Top 50 Coach! The Operation 36 Top 50 Golf Coach list is the only one of its kind that uses data to determine who is making the biggest impact on golf through their program. This is an excellent network of golf professionals, and it is very competitive to receive this award. The Top 50 award recognizes those coaches who provide a superior experience and coaching every day for their golfers. This award recognizes that our club is offering an exceptional program that we can call a ‘Top 50 Experience.’ We are so proud of our coach and team, and are delighted to offer this high level coaching to our families!
NOT GOING TO BE HERE IN 2022?
Members who own lots may be seeking rentals for the spring and summer of 2022! View and Place ads for your Forest Highlands home rentals to members by members on Forest Highlands Classifieds!
CLICK HERE or go to >>> fhgc.com/classifieds/
21st annual NAU School of Hotel & Restaurant Management Golf Tournament
DETAILS OF THE EVENT”
April 18, 2022
at the Wildfire Golf Club at the JW Marriott Phoenix Desert Ridge Resort and Spa.
You can see the formal announcement here . Please join me in congratulating Justin!! Warm regards, Patty Ashbrook, General Manager/COO
Registration and lunch at noon, shotgun start at 1 pm.
SIGNUP
19th Hole Celebration immediately following tournament.
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 6
CLUB NEWS
DESIGN REVIEW DRC UPDATE
SUBMIT APPLICATION
If you have any questions or concerns, please contact the Design Review Committee at designreview@fhgc.com.
The Design Review Committee is utilizing a web-based program to review applications which will increase transparency and efficiency.
All Design Review requests should be submitted through the online ARC Request program. You can find the link by visiting members.fhgc.com , login, click HOA at the top of the page, then click on Design Review in the Quick Links. OR use the button below to be directed to the page:
CLICK HERE
HELP YOUR FELLOW MEMBER!
If they are not getting email notifications from us, here are some steps they can try to help with delivery. CLICK HERE Also, visit the members.fhgc.com site and click under the heading: “Not getting our email notifications?” or CLICK HERE
All project submissions are due by the 10th. Submissions after the 10th will be reviewed in the following month. Small projects like paint and landscape typically have a much
Simply enter your address number and the zip code and click FIND . Use the Project Type drop down menu to select the type of project, add any additional details like start date, and upload your plans, and click Submit .
shorter turnaround time than larger additions and construction.
After you submit the application, you will receive an automated email confirming receipt and containing a link to track the live status of your application. Please retain this email to track your application. You will be notified as the application moves through the process and when a decision is made.
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 7
PUBLIC WORKS
WASTE MANAGEMENT SCHEDULE
FOREST HIGHLANDS UTI L ITIES ONL INE SYSTEM!
CLICK FOR DETAILS
Trash pickup Mondays
Forest Highlands has recently completed a brand new rollout of an online utility company payment portal.
This new portal will allow you to see your Forest Highlands Utility bill and pay online!
Home recycling pick up every other Monday
This is an optional service for our members. NO ACTION I S NECESSARY. Members will still receive statements via email. All auto-debit information is still valid.
February 14 and 28 March 14 and 28 April 11 and 25
May 9 and 23 June 6 and 20 July 5 and 18
PINE NEEDLE PICK UP
(Monday is a holiday) August 1, 15, and 29 September 12 and 26 October 10 and 24 November 7 and 21 December 5 and 19
Bagged pine needles are picked up once per month, on the 1st Tuesday of every month, through April.
The pine needles need to be bagged up and at the roadside by their address posts BEFORE that Tuesday or they will be skipped over.
If any members have their bags skipped they can contact Public Works' Brianne Eekhoff at beekhoff@fhgc.com or 928-525-5244 for a special pickup.
There is a calendar in the mail room
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 8
CLUB NEWS
SOUTH AFRICA F O R E S T H I G H L A N D S E X C L U S I V E M E M B E R J O U R N E Y O C T 1 9 - 2 8 , 2 0 2 2
South Africa is once again welcoming guests from around the world with all major airlines resuming flights as normal. We invite the members of Forest Highlands to discover the essence of South Africa on this incredible journey, hand crafted to the finest detail as we bring the vibrant city, wildlife, and heritage to life. This journey offers unique experiences, authentic South African hospitality, and access to the top ranked and private golf courses. The adventure begins in Cape Town, affectionately known as ‘The Mother City’, continues to Fancourt, South Africa’s premier golf and leisure resort, and culminates with an unforgettable safari at the award-winning Lion Sands River Lodge located in the heart of the renowned Sabi Sands Private Game Reserve. This journey has it all.
ON LY 2 ROOM S A VA I L A B L E
matt@premierafrica.com +1 866 598 8484
Contact Matthew Kent from Premier Africa for more information or to reserve your place
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 9
CLUB NEWS CALENDER 2022 AT A GLANCE
21 - 23 Junior Golf Camp #2 24 - 26 Member – Member Tournament (C&M) 1 FH Flex Singles Leagues Begin 2 Junior Tennis Begins 11 Tennis Member-Member 18 Orange/Green Ball Jr. Tennis Event 19 Tennis Father's Day "Sip" & Play 1 Pine Pickle Cup 16 Pickleball Dink & Play 11 Taste of Forest Highlands 19 Father’s Day Brunch (M) 19 Father’s Day BBQ & Music Festival (C) 23 Wine Dinner - Daou 29 Chef Eddie's Cooking Class 1 Swim Club Begins 3 & 17 Family Movie in the Park 4 Kids Chopped #1 5 Bike Rodeo 5 Kids Ninja Warrior Tounrnament 11 Kid's Taste of Forest Highlands 12 Farmers Market Shuttle Begins 18 kids Pop & Paint 19 Fathers Day Fishing Competition 25 Kids Game Show Night 27 Callaghan's Soccer Camp Week 1 21 Coffee with GM 27 Board Meeting JULY 5 - 7 Advanced Junior Golf Camp 11 - 14 Ladies’ Swingfest 17 Couple Nine and Dine 22 - 23 Parent - Child Tournaments 24 Junior Club Championship 2 Wimbledon Doubles Tennis Challenge 16 World Team Tennis Leagie 30 - 31 Tennis Club Championship 21 Pickleball Dink & Play 3 Independence Day BBQ (C) 4 Sports Park July 4th Festival
MAY
Men’s Golf Guest Day Ladies’ Golf Guest Day First Friday Night Skins Game
18 19 27 28 30
Golf Demo Day Junior Golf Day
Mother's Day Tennis Clinic and Play
8
Tennis Clinics Begin
26 28 27 29
Welcome Tennis Social & Demo Day Pickleball Drop-in Begins Pickeball Welcome & Demo Day Mother’s Day Brunch (C) Wine Dinner - Penfolds (C) Smoker Trailer Opening Weekend! Food Truck Begins Taco Tuesday Begins (M) International Night Begins (M) Burger Night Begins (M) Thirsty Thursday Begins (C) Seafood Night Begins (M) Cooldown Parties Begin (C) Pizza & Pastabilities Begins (M) Memorial Day BBQ (C) Mothers Day Drive-In Movie Mother’s Day Craft Tea Party Family Movie in the Park
8
19 20 23 24 25 26 26 27 27 28 29
6 7
20 24 27 28 28 23 26 28
Kids Summer Weekly Schedule Begins!
Pools Open
Paintball Begins Family Trivia Night Board Meeting Coffee with the GM
Annual Member Meeting 3PM Canyon Clubroom
JUNE
Ladies Golf Opening Day Couples Invitational Tournament
2
8 - 10 14-16
Junior Golf Camp #1
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 10
Chef Eddie's Cooking Class Wine Dinner - T our of France - Roederer
3 rd Annual Cookoff Labor Day BBQ
CLUB NEWS
20 28
3 4
Family Movie in the Park Kids Chopped #2 Independence Day Parade Callaghan’s Soccer Camp #2 Kids Chopped #3 Finale Drama Performance Family Fun Run
Chef Eddie's Cooking Class Wine Dinner - Hourglass Family Dive-In Movie Kid's Video Game Night Canyon Pool Closed Bocce Club Championship Adult Poker Night
1 & 15
21 22
2 3 4 4
2 3 6 3
23 30 25 27
11
Board Meeting Coffee with GM
Senior Day Trips Town Hall Meeting Coffee with GM Board Meeting
12 -16
3
22 26
AUGUST
OCTOBER
Tin Cup
1
Men’s Club Championship Ladies’ Club Championship
6 - 7 6 - 7
Oktoberfest Tennis Social
8
FTA Tennis Mixer Oktoberfest (M) Fall Festival
Denise Martinez Memorial Pro-Am Tournament
15
22
20 - 21 Couples Club Championship 22 Ladies Rim Cup 13 Pickeball Summer Shootout 25 Pickleball Dink & Play 6 & 27 Dueling Pianos at the Canyon 24 Chef Eddie's Cooking Class 25 Wine Dinner - Paradigm 6 & 20 Senior Morning Walk & Talk 12
7 8
Wine Dinner - Soter Vineyards Family Halloween Party & Boo-ffet Canyon Golf Course Closed Meadow Golf Course Closed
13 22 24 31 31
Board Meeting
Family Movie in the Park & Meteor Shower
NOVEMBER
Farmer’s Market Shuttle
14 21 24 29
Adult First Shots Shooting Range Experience
Holiday Pizza Takeout (M) Thanksgiving To-Go (C) Holiday Burger Night (M) Holiday Pastabilities (M) Gingerbread Houses Turkey Bowl Flag Football
23 24 25 26 25 26 21
Coffee with GM Board Meeting
SEPTEMBER
Final Skins Game
2
Board Meeting
10 Golf Loyalty Event 14 - 17 Men’s Highlander Championship 28 - 30 Ponderosa Open 5 Labor Day Tennis Social 23 - 25 Ladies Member-Guest Tennis Team Event 4 Pickleball Social
DECEMBER
Dicken’s Dinner
26 31 31
New Year’s Eve Dinner & Gala Kids Rockin’ New Year’s Eve Party
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 11
DINING
CANYON is closed for the season. DINING MEADOW: 952-525-5205
Congratulations & Welcome!
Meadow Clubhouse President’s Weekend Holiday Dining Schedule February 18 - 21
We had a few staffing changes in our department this winter that I wanted to share with the Forest Highlands Community.
First off, John Hattab resigned his position as the assistant F&B Director at Forest Highlands and has taken a new position as F&B Director at the Country Club of New Bedford in Dartmouth, Massachusetts. We will were all sad to see John leave but happy for him have a new opportunity to grow and develop his career. Haley Edwards has been promoted to Canyon Clubhouse Manager and started her new role back in January. Haley has worked at Forest Highlands for over 5 seasons and has been steadily advancing through our department year after year. Most recently, Haley has been working at the Meadow as the Assistant Food & Beverage manager where she has excelled at building exceptional service staff teams and providing outstanding Member Hospitality. We are thrilled for her to bring her valuable skills and winning personality to the Canyon this summer. Aaron Hinkelmann will be taking Haley’s position at the Meadow and assisting Chad Mason in running the Meadow facility. Aaron grew up in Wisconsin but has been working in Flagstaff for the last 5 years in the hospitality industry. Aaron is a seasoned F&B manager who has a depth of experience in our profession. We look forward to having him join our team this summer. In addition, we have also hired a new Banquet and Event Manager, Colin Baccus. Colin joins us from Telluride, Colorado where he held many hospitality positions including several years at the Telluride Ski & Golf Club. Colin has recently moved back to Arizona to be closer to his family. Colin will be assisting Karen Harting with executing all of our catering events and special functions.
Friday, February 18 Regular dinner service • 5 - 8pm
Saturday, February 19 Brunch
• 11am - 3pm
Regular dinner service • 5 - 8pm
Sunday, February 20 Brunch
• 9am - 2pm
• 5 - 8pm
Dinner service
Monday, February 21 Continental Breakfast at the Rec Center
• 8am - 12pm
Dining reservations can ONLY be made one week in advance. This gives everyone the same opportunity to make a reservation each week and prevents someone from creating season long reservations.
Please, join me in welcoming these 3 individuals to their new roles and wishing them great successes this summer.
All the best,
Mark Thomas, CCM Food and Beverage Director mthomas@fhgc.com 928-525-1100
CANCELLATION POLICY
KASSIDY'S KAFÉ Sunday, February 20 • 8 - 10am Meadow Clubhouse Pre-order your bagels by Friday, February 18
MENU
CALL 928.525.1100 TO PLACE YOUR ORDER
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 12
DINING
RESERVATIONS AT THE CLUB
BRUNCH Every Sunday at the Meadow 9am-2pm
Log on to members.fhgc.com to make dining reservations & register for events, or call the Club Canyon: 928-525-1100 Meadow: 928-525-5205 Meadow Takeout: 928-525-5206
Sunday Brunch is totally our jam at the Meadow! Mimosey on over for Bottomless Mimosas or $5 Bloody Marys!
REGULAR WI NT ER D I N I NG HOURS AT THE MEADOW C LUBHOUS E DINE-IN SERVICE AVAILABLE Friday, Saturday & Sunday
MENUS
Friday Dinner*
5pm - 8pm
Saturday Brunch Dinner*
11am - 3pm 5pm - 8pm
TO OPT IN, TEXT “ DINING ” TO 40691 Ensure that your text doesn’t auto-correct to put a space between the letters.
Sunday Brunch
9am - 2pm
*Burger and Pizza Takeout menus
It has to be an exact match!
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 13
RECREATION *All programs subject to change or cancellation*
Shuttles to Snowbowl Saturdays $40/hour plus $0.75/mile Time determined by reservations/ availability Meet at the Meadow Clubhouse Take the hassle out of travelling up the mountain and let us do the driving. Shuttles must be requested at least 72 hours in advance to ensure availability. Shuttles limited daily! Book now to reserve your shuttle up to the slopes!
Winter Camp Saturdays 10am - 3pm Pinecone Kid’s Center Ages 4 and up! 2-3 with CIT See Kid’s Camp for price details Join us for some old fashioned winter fun! Whether it’s building a snowman, having a snowball fight, or sledding on the driving range! Wear your warmest winter gear in case we decide to hit the best sledding hills. *Outdoor fun weather permitting Saturday Night Fever Saturday Nights Year Round 6pm-9pm During Season; 5pm-8pm During Off Season Pinecone Kid’s Center Ages 4 and up! 2-3 with CIT Price: $35/kid Join us for an evening filled with unique themed crafts and a movie! Dinner included.
KID/TEEN & TWEEN PROGRAMMING
Sledfest Pop Up Events FREE Will be advertised via text when we
receive sufficient snow Meadow Driving Range
Meet at the Family Rec Center for hot chocolate and treats** before heading out to the sledding hill (End of Meadow Driving Range). *weather dependent! We need 1ft of snow minimum to sled, solid base for snowmobile rides.
T.G.I.F Fridays 5 - 8pm During off Season Pinecone Kids Center Ages 4 and up! 2-3 w/ CIT Price: $35/kid
**Additional cost for hot cocoa and treats may be applicable
Our staff will take the kids on a weekly nature walk to start off the night followed by dinner, crafts, games and free time in the Family Rec. Center!
All Camp Packages purchased in 2022 expire on 12/31/2022
2022 Camp Package Pricing 50 package: $2,100 ($42 per camp) 30 package: $1,380 ($46 per camp) 15 package: $720 ($48 per camp) 10 package: $500 ($50 per camp) 5 package: $260 ($52 per camp)
Accompanied Guest Prices: additional $10 when paired with a camp package
Single Day $75 per camper Summer Drop in rate $80 *Tennis & Field Trips are an additional cost*
Single Day: $55 per camp (24 hour in advance registration) Summer Drop in (<24 hour registration): $70 per camper
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 14
RECREATION
Call the Recreation Department at (928) 525-9792
2021-2022
SNOW REMOVAL
LECTURE SERI ES
If Members are interested in joining the Lecture Series group, they meet on the following dates: FEBRUARY 8 & 22 MARCH 8 & 22 APRIL 12 & 26 For more information please contact; Peter Jolma jscopulorum@icloud.com OR Erin Reddick ereddick@fhgc.com
One Time Service You will have the opportunity to schedule on a one-time basis, but we will not be accepting emergency calls. Snow Removal service will be by appointment only, and you will not be guaranteed a spot by the time requested. $75/hour with an hour minimum every time we clear your driveway..
Berm, Path or Decks If you would like your berm removed, or a path for Security House watch, it will be $35/hour for berm, path or decks.
Call the Recreation Department at (928) 525-9792
CON C I E RG E S E RV I C E S Daily (Labor Day - Memorial Day) • 9am - 5pm
For a detailed description of service and prices see the flyer FLYER
SCHEDULE SERVICE!
Our concierge services can’t be beat for convenience and ease of use! We can handle your needs including access to your home. Services Offered: • Grocery Shopping, Sanitizing & Delivery • Pine Needle Raking/Bagging • Weed whacking/pulling • Debris Removal • Furniture Movings • Deck Power washing
SCAN TO SIGNUP
• House Cleaning Service • Dog Walking/Pet Sitting
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 15
FITNESS AND SPA
Fitness Center Contact 928 - 525 - 5298
GROUP F I TNE SS
PERSONAL TRAINING
We offer personal training all winter! Whether your goal is general health, injury rehabilitation, weight loss, flexibility, or strength gains, we are here to guide you in reaching your goals safely and effectively. Contact blangrick@fhgc.com for inquiries
We will continue to offer a variety of fitness classes through the winter months. As a courtesy to instructors, please SIGN UP online for all classes and cancel within 24 hours when possible. Classes that have 0 sign ups will be canceled at 5pm the night before the scheduled class .
Spa SERVICES
TREAT YOUR SWEETIE, OR YOURSELF TO A LUXURIOUS 2 HOUR TREATMENT
AVAILABLE DAILY!
Book a session in one of our spa treatment rooms, or in the comfort of your home.
SPA MENU
CLICK HERE FOR THE FEBRUARY CLASS SCHEDULE.
Call the Fitness Center at 928-525-5298 or login to your Foretees account and click on “SPA” on the left hand side. We require a minim um 24 hours advance notice for bookings and cancellations.
Package muse be purchased in February and expires 6 months from date of purchase
FEBRUARY SCHEDULE
Email Bianca; blangrick@fhgc.com or call 928-525-5223
REGISTER
FORETEES
ON SALE FOR THE MONTH OF FEBRUARY FOR ONLY $150!
JACUZZI The Thermal cover will remain on to conserve heat, please feel free to remove it or ask a recreation staff for assistance. Towels are located in the Pool Host Stand. Dispose of used towels in “Dirty Towel Bins” located at the Pool Deck entrance & exit. Pets are not allowed on the Pool Deck, except if they are leashed at the temporary dog parking zone available at the Peaks Café (Recreation Center) from 7– 9am if picking up coffee or breakfast to go. Smoking is prohibited on the pool deck. Hours of Operation: 8am-8pm, Monday - Sunday
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 16
SECURITY
MAIL SERVICES
Based on requests from a few FH Members, the Security Department will provide a couple of options to have mail picked up and delivered to your home.
The primary objective is to prevent the USPS closing a mailbox due to it being full, resulting in the mail taken and held at the Post Office.
Option 1.
U.S. mailbox check & delivery to your home
Option 2.
Text Message notification when mail is delivered
CLICK HERE TO LEARN MORE
SIGN UP To arange the services a contract is needed for the mail delivery. To sign up for either service, please email gatehouse@fhgc.com and note what service you would like. Upon receipt of a request a contract/form will be provided to arrange your requested services.
FLAG ETIQUETTE
When displayed either horizontally or vertically against a wall, the union should be uppermost and to the flag’s own right, that is, to the observer’s left.
When displayed in a window, the American flag should be displayed in the same way, with the union or blue field to the left of the observer in the street.
No other flag or pennant should be placed above, or, if on the same level, to the right of the flag of the United States of America.
For more information go to https://www.usa.gov/flag
General Flag Display It is the universal custom to display the American flag only from sunrise to sunset on buildings and on stationary flagstaffs in the open. However, when a patriotic effect is desired, the flag may be displayed twenty-four hours a day if properly illuminated during the hours of darkness.
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 17
SECURITY
For safety, please place trashcans at the edge of your driveway (NONE OF IT SHOULD BE IN THE ROAD) If there are multiple trash cans, spread them four feet apart. To help keep a clean community and avoid a fine due to a trash cleanup, it is important to avoid overfilling your trashcan. TRASH CAN PLACEMENT & DO NOT OVERFILL
ROAD CONDITIONS & WEATHER FOR FLAGSTAFF While Security monitors and provides road conditions for Forest Highlands, it is difficult to keep up on highways/ interstates conditions leading to Flagstaff. If you are not aware of road and weather conditions, below are a few resources to help with road conditions and weather forecasts:
A trash can with a propped open lid can result in litter being spread through the community due to animals and wind.
Arizona road conditions can be obtained by calling 511 or the internet, az511.gov/traffic National Weather Service visit: weather.gov/flagstaff
DWELLINGLIVE “RESIDENT/GUEST” ONLINE PROGRAM
REVIEW & LIST CLEAN UP
Thank you to the many members that have worked with Security on a community Guest/Visitor list cleanup project in the past. It is believed at a minimum an annual maintenance/review of guest lists creates reliable lists and minimizes unauthorized community entry. Security has begun a review of guest lists and in June if your list is found to be extensive, a copy of your list will be emailed with suggestions on how to reduce the list and manage going forward. A few quick tips when using your dwellingLIVE account: 1. Consider using the “PERMANENT” guest option for only family members and a few regular contractors such as a cleaning company and a handyman; 2. Contact Security to establish your own personal dwellingLIVE account so you can maintain your own list. The account can be arranged by emailing gatehouse@fhgc.com and asking to set up the account; please provide your member number when requesting the account.
Security monitors 911 dispatches and responds to emergencies for the purpose of supporting emergency first responders and members/guest/employees. If you have questions or want to provide information to Security, below are contact options:
Security Gatehouse: 928-525-9090 Email: gatehouse@fhgc.com
IN CASE OF EMERGENCY CALL 911
Jim Barquin, Director of Security jbarquin@fhgc.com or 928 - 525-5290
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 18
SECURITY
- UPDATES - REQUIREMENTS - SUGGESTIONS
ALARM RULE
All Forest Highlands homes are to have alarms that communicate with Forest Highlands Security. Home alarms must be programmed to: • Detect fire/smoke • Do auto daily (24-hour) testing with the Gatehouse
UPDATE: Below details positive progress with alarm compliance starting in October/2019 to the present. Unfortunately in November/2021 there was a decline in progress due to the impact of a FCC requirement that all local calls use a 10-digit number. In short, during the early years of alarm installations in northern Arizona, alarm panels were programmed using 7-digit dialing. IMPORTANT – if you were not contacted about the FCC 10-digit requirement, your alarm panel was not impacted. If your alarm panel was one (1) of 177 impacted and have already addressed the situation, THANK YOU for your quick attention. The Security Department is available to assist with alarm matters, they may not be able to remedy all situations, but can provide guidance. The noted requirements are for the safety of the homes and Community. The importance of “Daily Testing” provides a means for the alarm monitoring center to be notified if a home alarm does not send an automatic daily test signal. When a home alarm does not send the automatic test, the Gatehouse staff is notified by way of a “DID NOT REPORT” message. Once the notification is received, Security staff will contact the respective Member(s) to report the non-communicating alarm and assist with having the alarm system communicate properly. The action needed can range from rebooting the alarm panel/alarm communicator to needing an alarm company service call. If you have questions about alarms, our in-house go to staff are: Joe Gordon, Assistant Director, jgordon@fhgc.com & Devin Holden, Day Shift Supervisor, dholden@fhgc.com or they can be reached by phone, 928.525.5295
October 2019
January 2021
October 2021
Novemember 2021
January 2022
Homes with 24-hour auto tests
317
685
703
526
609
Grandfathered homes
68
3
0
0
0
Homes with 7/30 day auto tests
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4
1
1
1
Uncertain if will communicate
270
52
44
221
138
Help us protect YOUR investment!
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 19
REALTY
VOICE IN THE PINES | JANUARY - FEBRUARY 2022 20
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