Food & Beverage Satisfaction F&B is the most difficult area within any club because of the diverse backgrounds and appetites of our members. F&B Overall Satisfaction: 5.28 out of 7
Overall Satisfaction with Food & Beverage Operations Industry Average Service 5.69 Food Quality 5.51 Menu Variety 5.15 Value for my Dollar 5.22 Menu Rotation 4.86 Healthier Options 4.96 Hours of Operation 5.28
Lowest Rated Aspects for Food & Beverage Operations
1. Menu Rotation 2. Healthier Options 3. Menu Variety 4. Value for my Dollar 5. Speed of Service
Overall Satisfaction with Service Staff
Industry Average
Menu Knowledge
5.87 6.08 5.95 6.34 6.20 5.38
Greeting Upon Arrival
Staff Visibility Friendliness Appearance
Speed of Service
10
Powered by FlippingBook