2024 Forest Highlands House Committee

F&B Overall to F&B Metrics – Multiple Regressions

F&B Independent Variables

Correlation Coeff.

R Squared P-Value

Count of Surveys

• The tables to the right show how much variation in Overall F&B Satisfaction can be accounted for through regressions with multiple F&B variables and Management Team. • The highest Correlation Coefficient achieved is .95, with .9 R Squared • Optimal combination of

Food Quality/Service

0.93 0.93 0.94 0.95 0.95

0.86 0.87 0.89 0.90 0.90

2.28E-36 8.35E-35 2.52E-35 2.93E-30 3.28E-34

87 82 81 69 67

Previous Two/Menu Rotation

Previous Three/Healthy-Dietary Options Previous Four/Management Team

Previous Five/Menu Variety

We can account for 90 percent of the variation on Overall Food and Beverage Scores – unheard of! We know the reason

independent variables is Food Quality/Service/Menu Rotation/ Healthy/Dietary Options/ Management Team

F&B Variable(s) Menu Rotation Menu Variety

Correlation Coeff.

R Squared P-Value Count of Surveys

0.72 0.69 0.90 0.72 0.85 0.85

0.51 0.47 0.80 0.51 0.72 0.72

1.52E-15 1.62E-14 3.53E-33 9.02E-15 2.73E-24 7.55E-26

91 95 91 91 89 93

Menu Variety on Menu Rotation Menu Rotation/Menu Variety Food Quality/Menu Rotation Food Quality/Menu Variety

@ 2024 Club Benchmarking, All Right Reserved.

Powered by