2024 Forest Highlands House Committee

I am satisfied with my job.

Employee Satisfaction by Department Food and Beverage Front of House employee s are the least satisfied and least engaged de partment throughout the club. This area of the club is one of the highest touch points to our members. Lowest member satisfaction and employee satisfaction.

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00

4.25

4.03

3.98

3.91

3.90

3.70

Accounting Buildings & Facilities

Food & Beverage Back of House

Food & Beverage Front of House

Golf Course Maintenance

Golf Operations

Net Promoter Score

10.00 15.00 20.00 25.00 30.00 35.00 40.00 45.00

I am proud to be an employee at this club.

39.35

4.54

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00

4.39

4.34

4.32

4.30

4.14

19.86

15.57

15.54

14.50

3.23

0.00 5.00

Accounting Buildings & Facilities

Food & Beverage Back of House

Food & Beverage Front of House

Golf Course Maintenance

Golf Operations

Accounting Buildings & Facilities

Food & Beverage Back of House

Food & Beverage Front of House

Golf Course Maintenance

Golf Operations

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