MOTIVATION
Only MEMBERS
Standard Experience (Consistency)
“ Consistency is kind of important because you grow to expect something.” “ Consistency probably is more challenged because it's broad versus a focus menu where you might be able to always nail it. “ “I think over the last five years we've seen such an incredible improvement, which you mentioned earlier, of someone who isn't up to standards , who's just arrived, who isn't fully trained now to train now.“
Convenience
“You know, I think convenience is a key one.” “I think the most obvious is the convenience. And you can always get in.”
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