SERVICE
Proactive Service
MEMBERS
“The added benefit when you come here is that they know you. So, you're greeted by your name .” "The kitchen and the service staff is informed as to what this person's dietary needs are.”
“ I put together all the computer every night. I have picture of all the member come in.” “Even the new waiter or seasonal waiter … it's going to pop up with their picture and then all their dietary and preferences and allergies are listed right there.” “We stressed out that all out new employees name recognition training , picture recognition, and just be a welcome environment.” MANAGEMENT
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